Effective Date: August 4, 2016
Noelle, LLC, a Delaware limited liability company, its affiliates and related companies, and their partners, third party suppliers and/or any of their successors and assigns (collectively, “Noelle”), is committed to protecting the privacy and confidentiality of personal information entrusted to us.
What Is Personal Information?This Privacy Policy is applicable to all users of the Noelle Websites, defined below, and all customers of Noelle who provide personal identifiable information ("PII"). When this Privacy Policy uses the term "PII", we mean information that identifies a particular individual, such as the individual's full name (first name and surname together), postal address, and email address. Some jurisdictions may call personally identifiable information "personal data" or "personally identifying information," and may include opinions about or related to a user within the definition of PII. We sometimes refer to PII in this Privacy Policy as "personal information."
What Is the Scope of Our Privacy Policy?This Privacy Policy addresses our policies and procedures relating to the personal information of individuals, such as our customers. This Privacy Policy is intended to assist you in understanding Noelle's policies and procedures relating to our management of personal information and is applicable to Noelle, a Delaware limited liability company, and its successors and assigns, each a "Website." This Privacy Policy is applicable to PII of all users of the Websites.
When you provide us with your information, you acknowledge that the information will be stored and processed on servers located in Canada.
Noelle collects personal information that is voluntarily provided by you when you order a product, enter a promotion such as a sweepstakes or skill contest, answer our polls or surveys, register as a member on some of our Websites, sign up for additional services on our Websites, or communicate with us by mail, telephone or electronically. The type of information we collect and maintain may include your name, mailing address, email address, telephone number, gender, date of birth, purchase history, credit card number, chat room communications, complaints you may have about our products or services, a record of promotions offered to you, your Noelle product preferences, etc. This type of information is collected, used and disclosed in accordance with the form of consent required by applicable law and its use is limited to the objectives for which it was collected as described in this Privacy Policy.
Noelle may also collect information that is stored in cookies, and we may associate this information with your personal information. Cookies are small pieces of information stored on your hard drive, not on our Websites. We use cookies for a number of reasons. Cookies allow you to store your password without having to constantly re-enter it. Cookies also help us to tailor messages that better match your needs and interests and they allow us to better understand how users in general use our sites, which in turn helps us to focus our resources on features that are most popular with our users. You are always free to decline our cookies if your browser permits, but some parts of our sites may not work properly if you do.
ConsentWe reserve the right to collect, use and disclose your personal information without consent where required or permitted by law.
Otherwise, personal information will be collected, used and disclosed in accordance with the form of consent required by applicable law and its use will be limited to the objectives for which it was collected as described herein. The form of your consent can vary from implied consent to express consent, depending upon the circumstances and the sensitivity of the type of information collected. We will rely on implied consent when we can reasonably conclude that you have given your consent by your action (e.g. by giving us your name and contact information so that we may send the items you have ordered) or inaction (e.g. by not exercising an ability to opt-out that is provided to you at the time your contact information is collected). This Privacy Policy identifies the purposes for which your personal information is collected, used and disclosed. Additional consent will be obtained from you should we wish to use or disclose your personal information for any additional purpose.
Why Does Noelle Collect Personal Information?Noelle has implemented physical, electronic and administrative measures to protect your information from error, loss or unauthorized access. For example, we use industry-standard efforts, such as passwords, firewalls and Secure Socket Layers, to safeguard the confidentiality of your personal information contained on our computer systems. In addition, our employees and any third parties we use are contractually bound to protect the confidentiality of your information and access is restricted to those with a need to know the information to carry out the identified purpose.
Where is my Personal Information Located?Your personal information may be stored and processed in servers, including those of our authorized third parties, located in Canada. These servers shall always be subject to the safeguards described in this Privacy Policy to protect against unauthorized collection, use or disclosure, and you shall be able to access the personal information stored in such servers in accordance with this Privacy Policy.
Links to Third Party SitesUsers may, through hypertext or other computer "links," gain access to other websites on the Internet which are not operated by Noelle. Noelle is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Noelle of the website linked to. NOELLE ASSUMES NO RESPONSIBILITY FOR ANY MATERIAL OUTSIDE OF THE WEBSITES OPERATED BY NOELLE AND ITS AFFILIATES, INCLUDING ANY WEBSITES WHICH MAY BE ACCESSED THROUGH A LINK ON A NOELLE OPERATED WEBSITE. Unless otherwise indicated at a Noelle operated website, Noelle is not sponsored by or affiliated with the linked websites, and trademarks used in connection with linked websites are not trademarks of Noelle. Noelle specifically disclaims responsibility for any inadvertent viewing by anyone under the Age of Majority (as defined in the applicable Website user agreement) of any material intended for adults on a website accessed through use of a linked website.
How To Control How Your Personal Information is Collected, Used and Disclosed
You have control over how we collect, use and disclose your personal information. Any comments, questions or changes regarding the collection, use and disclosure of your personal information shall be directed to Noelle Customer Service Department, as described below.
You may choose not to receive email from us, even after granting permission, by unsubscribing. Instructions on how to unsubscribe from emails that are not related to processing of your transactions with us are included in each such email.
A request for a copy of the personal information we keep about you, depending on the laws of your country, must be made in writing giving details with which Noelle can identify you. Information will be furnished in accordance with applicable law.
If you have any questions or comments about Noelle 's Privacy Policy, would like to advise us how you would like your personal information not to be used or disclosed, or would like to access or update your personal information please contact our webmaster at customeronline@ganz.com. You can also write to us at Noelle, One Pearce Road, Woodbridge, Ontario, L4L 3T2, Canada.
Please note that certain information is required by Noelle to process payment and fulfill any orders that you may place through a Website, and if you withdraw your consent to the collection, use or disclosure of your personal information for these purposes, then Noelle will not be able to fulfill your orders.
If, after contacting our Customer Service Representative, your concerns or questions have not been resolved to your satisfaction, you can contact Ganz Legal Department in writing via mail or fax:This Privacy Policy outlines the information usage practices of Noelle. By accessing, browsing or using this Website or by submitting your personal information to Noelle, you signify your agreement to the terms and conditions of this policy. If you do not agree to this policy, please do not submit your personal information to us. We reserve the right, at our discretion, to change, modify, add or remove portions of this Policy at any time. If at some point in the future, there is a material change to our information usage practices that affects your personal information, you will be notified of such change by a conspicuous posting on the Websites and will be prompted to elect whether or not you agree to the change. Depending on the changes made, you may be unable to utilize a Noelle service or Website if you choose not to agree to a modification to this Privacy Policy. If any future change affects our payment processing and order fulfillment functions, if you withhold your consent, we may not be able to continue to process payments or fulfill orders from you. Your acceptance of a revised policy, which may be communicating by clicking to indicate your consent for the continued provision of your personal information to Noelle following the effective date of any changes to this Privacy Policy shall mean that you have accepted those changes, subject to your continuing right to notify us at any time as to how you would like us to treat your personal information.